Culture & Insights
Last Night a DJ Saved My Life: Going beyond the book
What if books didnât just tell stories but let you live them? From audio companions to VR club nights, hereâs how we can remix the reading experience.
Creative Business
The Hidden Curriculum of First Jobs
Why your first job probably taught you a lot more than you realised.
Best of...
The McCartney Method: Mastering the Magic of Audience Connection
Paul McCartneyâs secret to staying timeless: meticulous details, unforgettable fan moments, and a generosity that creates magic every show.
Creative Business
The underrated skill that'll define collaboration in 2025
Most teams waste hours in poorly designed digital sessions. Learn why mastering whiteboard experience design is your new superpower.
Portfolio Career
What's your dream project? (No, your real one).
Simple question. Often difficult to answer. But well worth it.
I was at dinner recently when someone posed this. As
Future Of Work
Jeffrey Katzenburg's magical 4am question
Itâs 4am in Los Angeles. Somewhere, a phone rings. On the other end is Jeffrey Katzenberg, co-founder of DreamWorks,
Popular
What Matthew McConaughey Can Teach Us About How Work - and Education - Really Gets Done
You probably know Matthew McConaughey from Interstellar, Dallas Buyers Club, or a bunch of 90s rom coms. But here's something wild: he also teaches one of the most interesting classes you're likely to find.
Creative Business
Weaving Threads: The Great Compression of Mid-Career
Early career is all about loose threads. But mid-career? Thatâs when the weaving really gets trickyâŠ
Creative Business
Act or artist?
A small distinction I noticed as a talent agent that applies far beyond the music industryâand changes how you approach your work.
Reflections & Stories
Nov 6: new roles available
Looking for a new gig? Certain roles are suddenly thriving post-election week...
Creative Business
Yes, Chef
Most knowledge workers dive straight in. But what if we borrowed from the chef's secret weapon - mise en place? Some prep tips...
Learning Innovation
What Hot Ones, Masterclass, and Liquid Death have in common
They all won by breaking the rules of format. The best formats feel obvious after the fact, but they're hard to get right.
Best of...
Shakepeare & Co's Proustian Questions
In Paris, there's a bookstore called Shakespeare and Company (hey, who said the Brits and French donât get along?). Next door is Bob's Cafe. Together, they do something wonderful.
Airlines
Delta's $120 seat choice, but no subtitles? The curious priorities of airline CX
When airlines charge premium prices for basics but miss fundamental accessibility features.
Hospitality
Customer Experience with a pinch of Proust
In Paris, there's a bookstore called Shakespeare and Company (hey, who said the Brits and French donât
Future Of Work
Mispriced Talent
Underserved. Underrepresented. These are valid terms for talent, but let's be honest - they've lost their
Mindsets & Growth
The Shadow Brief
Carl Jung said every person has a shadow - the other version of themselves, shouting in silence. Turns out, every
Future Of Work
An unexpected skill for the Future of Work
For years, I've used 'magic' as shorthand for moments of delight in products, classes, or events