Working in the mailroom is often seen as being at the bottom of the ladder. But as CEO of my first company I was desperate for it.

Sitting alone in the office on a Thursday evening or a Saturday afternoon, I knew that grinding it out in the mailroom would have been a much smarter play.

In the entertainment industry’s talent agencies, the mailroom is a catalyst. It’s a portal to forging relationships, increasing exposure, and developing real skills - plus the opportunity to wield a tiny yet valuable sliver of the firm’s brand cache. Even moguls like Barry Diller and David Geffen started out delivering mail around the office.

Bootstrapping a startup with no time in the mailroom was incredibly hard. Compared to the platform and acceleration it provided, my long years getting a degree, promoting events, and working in digital advertising just couldn’t compare.

You may be thinking the mailroom has some serious flaws - especially when it comes to equity and accessibility. And you’d be right.

But many of its principles are still hugely valuable - and not just in the entertainment business.

This is why the new wave of apprenticeships are so exciting: there are hands-on projects; rapid learning loops; the opportunity to build  lasting relationships; and the dignity and sustainability of proper compensation.

I wonder which other industries would benefit from a reimagined version of the mailroom…?

The Mailroom 2.0

Get the latest posts direct to your inbox
There's something wrong. Great! Check your inbox and click the link to confirm your subscription.